All posts tagged: citibank

The world’s most expensive keystroke

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SvD Näringsliv

This column was first published in SvD Näringsliv, in Swedish, on March 14th, 2021. The big banks’ outdated software costs them market shares to fintech companies that run both faster and better by making things from scratch. By challenging in a niche and then expanding, a new banking world emerges. It is August of 2020. An administrator at Citibank has just had the worst working day of their life. With a few keystrokes in an ancient […]