clientsfromhell:
Client: “Can I have the illustrations that we commissioned?”
Me: “No problem, I’ll burn you a disk.”
Client: “No, I want the actual illustrations.”
Me: “But they were digitally created, they don’t exist other than on a computer. If you’re wanting them to frame I can get them printed out on some nice paper for you.”
Client: “No, I want the originals.”
Me: “But the originals were drawn on a computer. They don’t exist on paper.”
Client: “So why did they cost so much then?”
Me: “Sorry, I don’t know how to answer that.”
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The AuthorBjörn Jeffery
Björn Jeffery is a Swedish technology columnist, advisor, and independent analyst based in Malmö, Sweden. He is the technology columnist for Svenska Dagbladet and co-hosts a podcast for the newspaper.
He was previously CEO and co-founder of Toca Boca, the kids’ media company that grew to over one billion downloads. Through his advisory practice, Outer Sunset AB, he works with companies on digital strategy, consumer culture, governance, growth, and international expansion.
